Community Health Worker (CHW): Policy Primer Video Series

The Michigan Medicaid Program is developing a formal policy to incorporate Community Health Worker (CHW) services as a fee-for-service recognized benefit to individuals with Medicaid coverage. Ensuring Medicaid beneficiaries have access to culturally responsive services is a key driver for acknowledging CHWs as a trusted connection within the existing service delivery model. The Michigan Department of Health and Human Services Behavioral and Physical Health and Aging Services Administration is engaging stakeholders with its efforts to ensure a diverse perspective is captured to inform and provide recommendations to MDHHS around defining CHW services, qualifications, supervision, and other required policy elements.

The Policy Primer Series consists of four, short, recorded policy initiative updates that will launch weekly beginning on April 17th. This series has been created to support the sharing of Medicaid Community Health Worker, or CHW policy initiative progress and to encourage active collaboration from you, the stakeholders. The first video in the series “Community Health Worker Policy Initiative: Policy Primer Series Video 1” can be found here

An additional video will be released each week until May 8th, 2023. The anticipated topics will include Managed Care Organization versus Community Provider Distinction, Provider Qualifications, and Covered Services and Reimbursement.

To provide feedback, complete the survey. The survey will be open beginning April 17, 2023, through April 21, 2023.

For claims, provider enrollment, or CHAMPS-related questions, contact Provider Support at 1-800-292-2550.