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Leading Staff Through Traumatic and Trying Times

QUESTION: With the recent mass shooting at Michigan State University and the overall stress caused by the COVID-19 pandemic, we are noticing that more of...

What Are My Rights When a Health Plan Audits My Claims?

QUESTION: A health plan that I participate in has sent me a notice stating that it has audited some of the claims I have submitted...

A New Dawn. A New Day. A New Lansing

New Leadership at the Capitol In some circles, it’s still hard to believe—a Democratic supermajority in Lansing for the first time in nearly 40 years....

It’s Time for Kindergarten Round Up in Michigan

It’s kindergarten round-up time again and many Michigan schools are actively enrolling the kindergarten class of 2023/2024. This is a crucial time when healthcare...

Interstate Licensure for Telehealth Can Fuel Practice Growth

When using telehealth to treat patients out of state, most healthcare professionals are mindful about licensure issues. But some are not aware that practicing...

When Should We Use a Performance Improvement Plan with an Employee?

Q: We’ve had several employee issues come up recently such as not completing work consistently or with quality, and also behaviors that go against...

FTC Considers Banning Covenants Not to Compete

Q: I am reading media accounts that the FTC is about to ban all covenants not to compete. When will this happen? Will the...

Now Hiring! The Changing and Challenging Times for Michigan’s Healthcare Workplace

It’s happened to all of us in recent years. We head out in the morning to stop at our corner coffee shop only to...

New Year, Same Goal: Ensure All Your Patients Are Up-to-Date on...

With the start of a new year, we often reflect on years past and how we can improve moving forward. These last few years,...

The Patient Safety Risks of Burnout—and the Path to Professional Fulfillment

A burned-out primary care physician once said, “Working at Starbucks would be better.” Four years later, that same physician said, “I look forward to...

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