Help Medicaid Beneficiaries Stay Covered

With the conclusion of the federal COVID-19 Public Health Emergency (PHE) and changes in federal legislation, Medicaid renewals, which were previously paused due to the PHE, have resumed. Help your patients who are Medicaid, MIChild, or the Healthy Michigan Plan beneficiaries stay covered by making sure they know that the next time they renew their coverage, they will have to once again prove they are still eligible for free or low-cost Medicaid coverage.

Here are the steps that Medicaid beneficiaries should take, according to the Michigan Department of Health and Human Services (MDHHS):

  1. Make sure contact (e.g., address, phone number and email address), household, and income information is up to date. They can do this by logging in to their MIBridges account or calling their local MDHHS office.
  1. Complete, sign, and return their renewal form with any proof needed as soon as they get it! This will ensure timely processing. Renewal packets are due 30 days after receipt.
  1. Call the Beneficiary Help Line at 1-800-642-3195 (TTY: 1-866-501-5656), Monday-Friday, 8 a.m. to 7 p.m. with questions.

To help Medicaid beneficiaries, the Michigan Department of Health and Human Services has created a stakeholder toolkit with branded flyers, which practices can use. Practices may also order outreach and education documents and/or download the following resources to share with your patients: